Delivery/Returns

ORDERING

• Minimum trade order value £250 excl VAT.
• All orders subject to acceptance by Luckies.

SHIPPING, PACKAGING AND DELIVERY

• UK MAINLAND – Free carriage. All goods sent by secure courier.
• NON UK MAINLAND – If you would like Luckies to arrange carriage on your behalf, we will charge you according to the destination and volume of the shipment. We will inform you of the cost and method of shipping prior to shipment. If you would prefer to use your own method of shipping, we are always happy to work with your shipping agent of courier. We will deliver to a UK address free of charge.

RETURNS

• If you wish to return goods, you must inform us verbally within 48 hours of signing for the delivery or within writing within 7 days. Do not return goods without receiving authorization from Luckies. If you do so, we may refuse to acknowledge receipt of the returned goods and will therefore be unable to offer a refund.

 Shipping_RoW

Luckies ship direct to your store or warehouse on a super fast UPS service for free.

This means you will usually receive your order within 48 hours of despatch and the entire cost of shipment, including any applicable duty charges, are covered by us.

Please be aware that free shipping and duty applies to mainland USA addresses only.

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This is a TRADE ONLY website for gift retailers.
If you are not a trade customer click here to visit our online site.

TRADE SITE

We are in the process of updating our websites to bring you a much improved user experience. All will be revealed soon.

Until then please email orders to info@luckies.co.uk or call us on 0845 230 3533.